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Full Time

Service IT Lead at Rape Crisis England & Wales

To manage and continually improve our digital products, working across three partnership to ensure that products meet the needs of the people that use them.

Online | 29 Apr 2024

Rape Crisis England & Wales works in partnership with three of our member centres to deliver the 24/7 Rape and Sexual Abuse Support Line. We lead on the digital infrastructure of the service, including the management of a Cloud Contact Centre and various internal systems used by Support Line operators and managers. The focus of this role is to manage and continually improve these digital products, working across the partnership to ensure that products meet the needs of the people that use them.