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Part Time

Next Steps Caseworker at Refugee Action

Provide support to refugees accessing Next Steps Refugee Support Centre.

Online / Liverpool | 23 Nov 2025

Refugee Action exists to work with refugees and people seeking asylum who’ve survived some of the world’s worst regimes. We are a national charity with more than 40 years’ experience of empowering people who’ve survived some of the world’s worst regimes to secure the protection and support that they need to live with dignity and respect and build a new life in the UK. We do this by providing expert advice and casework, building the capacity of partner organisations and campaigning on the policies that affect them.

To succeed in the role you will need to demonstrate:

  • Demonstrate an understanding of the issues facing refugees integrating to a new community.
  • Experience, commitment and understanding of the importance of cultural diversity.
  • Ability to recruit and manage volunteers
  • Ability to carry out assessments and action plans with individuals and provide information and signposting.
  • Experience and understanding of how to provide high quality face-to-face community-based group work and demonstrable knowledge of good practice approached to group work.
  • Ability to develop projects in partnership with other organisations, community groups, voluntary/statutory agencies and experience of doing so.
  • Commitment to removing barriers to power for people with lived experience, and commitment to anti-racist practices.
  • Understanding of how the UK’s hostile refugee protection and asylum system impacts those affected by it
  • An understanding of Refugee / Diaspora Communities and insight into how to collaborate with a range of providers to support them.

Those with lived experience as a refugee are particularly encouraged to apply.

View full application Send an email
View full application Send an email